Privacy Policy

Privacy Policy

This Privacy Policy ("Policy") applies to JEEVI ABN 21 065 694 839 ("JEEVI", "we", "us", "our"), and describes how we collect, handle and protect the privacy of your personal information.

We are committed to protecting and respecting your privacy, and understand the importance of keeping your personal information safe. This Policy outlines the type of personal information that we usually collect, the purposes for which we collect it, to whom we disclose it, how we hold and keep it secure, and your rights in relation to your personal information, including how to complain and how we deal with complaints.

We will handle your personal information in accordance with this Policy and all applicable legislation including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Policy does not apply to the personal information of our employees.

This Policy may change from time to time. Any change to this Policy will become effective when we publish the revised Policy on our website at

Information we may collect from you

The types of personal information we collect about you depends on the dealings you have with us, and may include:

If you are applying for a job with us, we may also collect your:

Dealing with us anonymously

Where possible and lawful, you may interact with us anonymously or using a pseudonym. For example, if you contact us with a general question we will not record your name unless we need it to adequately handle your question.

However, for many of our functions and activities we usually need your name, contact information and other details to enable us to provide our services or products to you.

Ways we collect your personal information

We may collect information from or about you in different ways, including:

Collecting information via our Website

When you visit our Website, we may also use 'cookies' or other similar tracking technologies that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our Website may not work as intended for you if you do so.

Whilst we do not use browsing information to identify you personally, we may record certain information about your use of our Website, such as which pages you visit, the time and date of your visit, search engine referrals and the internet protocol address assigned to your computer.

Our web pages may contain electronic images, known as web beacons. These electronic images enable us to count users who have visited certain pages on our Website. Web beacons are not used by us to access your personal information, they are simply a tool we use to analyse which web pages are viewed, in an aggregate number.

Purposes for which we collect, use and disclose information

We will only collect, use and disclose your personal information when the law allows us to. We collect and use your personal information to:

Disclosure of your information

In the course of providing our products and services to you, we may disclose your personal information with the following:

Some of these organisations may be located in:

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Direct marketing

We may use your personal information to identify a product or service that you may be interested in or to contact you about an event or promotion. We may use the personal information we have collected about you to contact you from time to time to tell you about new products or services and special offers that we believe may be of interest to you.

You can unsubscribe from the mailing list at any time by clicking on the link in the marketing communication or contacting the Privacy Officer on the details below.

Security and storage

We store your personal information in hard copy and electronically. We take all reasonable and appropriate steps to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. For example, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology and using trusted third parties. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If we no longer need to hold your personal information for any reason or we are no longer required by law to keep it, we will take reasonable steps to de-identify or destroy that information.

Access to and correction of your information

You may request access to, or correction of, the personal information we hold about you at any time by contacting our Privacy Officer on the details below. We will need to verify your identity before responding to your request. Subject to any applicable exceptions or requirements, we will provide you with access to the personal information you request within a reasonable time and usually within 28 days. If we decide to refuse your request, we will tell you why in writing and how to complain.


You can make a complaint in writing to our Privacy Officer using the details set out in this Policy. We will respond to you within a reasonable period of time to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint.

If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner (OAIC) via the OAIC website,

Contact us

If you have questions or comments about this Policy, or wish to make a complaint or exercise your privacy rights, please contact our Privacy Officer via